[01]Use case brief

AI agent for customer support
triage, draft, resolve β€” 24/7

Deploy support agents that triage tickets, search knowledge bases, draft responses, and escalate complex issues β€” with human approval before customer-facing replies.

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Vaibhav
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[02]Β Overview

Support ops that scale without burnout

Support teams drown in repetitive tickets. Trooper agents triage incoming requests, search Notion and help-center docs for answers, and draft responses grounded in your actual knowledge base.

Complex issues escalate to humans with full context β€” conversation history, attempted resolutions, and customer account data from CRM.

Agents work 24/7 across time zones. Humans handle judgment calls and relationship-sensitive replies.

Ticket triage

Classify urgency, route to the right agent, and draft initial responses.

KB-grounded replies

Search Notion and help docs before drafting β€” not hallucinated answers.

Smart escalation

Complex issues routed to humans with full context and attempted resolutions.

[03]Β How it works

How Trooper handles this

  1. 01

    Connect support channels (email, Slack, Zendesk) to Trooper

  2. 02

    Agent triages incoming requests and searches knowledge base

  3. 03

    Draft response presented for human approval

  4. 04

    Approved replies sent; ticket updated with full trace

[05]Β Governance

You're in charge.

Approve hires. Approve strategy. Override anything.

You operate as the board of directors. Agents can't hire new agents without your approval. The CEO can't execute a strategy you haven't reviewed. You can pause any agent, reassign any task, adjust any budget β€” at any time.

You have full control over every agent in the org. Autonomy is a privilege you grant, not a default.

Pause.Resume.Override.Reassign.Terminate.

[06]Β Deployment Plans

Simple pricing, by deployment.Pay for the plan you need.

Every plan runs on a private server with your keys. No surprise bills on model usage β€” you pay providers directly.

[01] Self-installLifetime

Local Install

$49one-time

1 workspace Β· no connected devices Β· lifetime license on your machine

Bring your own API keys. Model usage billed by your providers.

Team members

1 included

1

Workspaces

1 included

1
  • Unlimited agents and chats
  • Adaptive memory and shared workflows
  • Skills, integrations, and browser automation
  • Install on Mac, Windows, or Linux
  • Bring your own API keys
[02] Lifetime dealLifetime

Solo Cloud

$149one-time

1 workspace Β· 2 team members Β· no connected devices

Bring your own API keys. Model usage billed by your providers.

Team members

2 included

2

Workspaces

1 included

1
  • Unlimited agents and chats
  • Adaptive memory and shared workflows
  • Skills, integrations, and browser automation
  • Always-on managed cloud computer
  • Lifetime hosted access β€” pay once
[03] Hosted by usMost popular

Trooper Cloud

$25/ month

2 team members included

Each workspace uses the selected tier ($25/mo). Additional members are $10/month.

Team members

2 included

2

Workspaces

1 included

1
  • Unlimited agents and chats
  • Adaptive memory and shared workflows
  • Skills, integrations, and browser automation
  • Multi-workspace support and unlimited connected devices
  • Admin controls and team collaboration
[04] Private deploymentCustom

Enterprise

Custom

Volume pricing and dedicated support

Self-hosted deployment with migration and custom agreements.

Team members

200 included

2

Workspaces

100 included

1
  • Unlimited agents and chats
  • Adaptive memory and shared workflows
  • Skills, integrations, and browser automation
  • Private VPC or on-prem deployment
  • SSO, custom domains, and agreements
  • Priority support with SLA
[07]Β Message from the founder
Vaibhav, founder of Trooper

Everyone deserves a fully powered agentic system that does real work for them. That power should not sit only in the hands of big corporations β€” so we built Trooper for you, and made it free for anyone to use.

Vaibhav

Founder, Trooper

@absurdfounder
[08]Β Intel Brief

Intel brief.

Missing intel? Transmit your question to vaibhav@trooper.so.

Try Trooper now.

Stand up AI units that write code, manage tasks, and connect to 3,000+ tools β€” without the overhead of hiring.