AI agent for customer support
triage, draft, resolve β€” 24/7

Deploy support agents that triage tickets, search knowledge bases, draft responses, and escalate complex issues β€” with human approval before customer-facing replies.

02Overview

Support ops that scale without burnout

Support teams drown in repetitive tickets. Trooper agents triage incoming requests, search Notion and help-center docs for answers, and draft responses grounded in your actual knowledge base.

Complex issues escalate to humans with full context β€” conversation history, attempted resolutions, and customer account data from CRM.

Agents work 24/7 across time zones. Humans handle judgment calls and relationship-sensitive replies.

Ticket triage

Classify urgency, route to the right agent, and draft initial responses.

KB-grounded replies

Search Notion and help docs before drafting β€” not hallucinated answers.

Smart escalation

Complex issues routed to humans with full context and attempted resolutions.

03How it works

How Trooper handles this

  1. 01

    Connect support channels (email, Slack, Zendesk) to Trooper

  2. 02

    Agent triages incoming requests and searches knowledge base

  3. 03

    Draft response presented for human approval

  4. 04

    Approved replies sent; ticket updated with full trace

Your troopers work for you.
Just you.

No action without approval

Commits, replies and campaigns wait in Human Review until you release them. Autonomy is a privilege you grant, not a default.

Your keys stay yours

API keys are never stored on our servers. Every organization gets an isolated workspace with encrypted connections.

Run it on your own hardware

Self-host the whole workforce, or point it at local models. Enterprise adds SSO, private VPC and on-prem deployment.

You are the board

Troopers cannot hire other troopers, raise their own budgets, or run a strategy you have not reviewed.

At any timePause.Resume.Override.Reassign.Terminate.

Limited time only

Self install

Lifetime, on a machine you own. 30-day money-back guarantee.

$149one time

Trooper workspace

One seat per person.

$25per human / mo7-day free trial

Your team. Your agents. One workspace.

  • Unlimited messaging and calls for your team and agents.
  • Recharge credits, or bring your own keys.
  • Use your existing Claude andChatGPT subscription.
  • Unlimited research: web search, scraping, and extraction.

$25per human / mo

  • Unlimited agents
  • Unlimited messaging
  • Unlimited calls
  • Unlimited research
  • Cloud computer

the dream.

notes

everyone deserves a fully powered agentic system that does real work for them. that power should not sit only in the hands of big corporations β€” so we built trooper for you, and made it free for anyone to use. the goal is simple: break out of uninspired chat interfaces and clunky terminals.

β€” vaibhav

founder, trooper

Questions.

Missing something? Email vaibhav@trooper.so.

Build your team of agents

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