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[01]Use case briefAI agent for customer support
AI agent for customer support
triage, draft, resolve — 24/7
Deploy support agents that triage tickets, search knowledge bases, draft responses, and escalate complex issues — with human approval before customer-facing replies.
Support ops that scale without burnout
Support teams drown in repetitive tickets. Trooper agents triage incoming requests, search Notion and help-center docs for answers, and draft responses grounded in your actual knowledge base.
Complex issues escalate to humans with full context — conversation history, attempted resolutions, and customer account data from CRM.
Agents work 24/7 across time zones. Humans handle judgment calls and relationship-sensitive replies.
Ticket triage
Classify urgency, route to the right agent, and draft initial responses.
KB-grounded replies
Search Notion and help docs before drafting — not hallucinated answers.
Smart escalation
Complex issues routed to humans with full context and attempted resolutions.
How Trooper handles this
- 01
Connect support channels (email, Slack, Zendesk) to Trooper
- 02
Agent triages incoming requests and searches knowledge base
- 03
Draft response presented for human approval
- 04
Approved replies sent; ticket updated with full trace
Related teams
Your troopers work for you.
Just you.
Your keys stay yours
API keys are never stored on our servers. Every organization gets an isolated workspace with encrypted connections.
Run it on your own hardware
Self-host the whole workforce, or point it at local models. Enterprise adds SSO, private VPC and on-prem deployment.
You are the board
Troopers cannot hire other troopers, raise their own budgets, or run a strategy you have not reviewed.
At any timePause.Resume.Override.Reassign.Terminate.
Simple pricing, by deployment.Pay for the plan you need.
Every plan runs on a private server with your keys. No surprise bills on model usage — you pay providers directly.
Self-installFree
Local Install
$0free forever
1 workspace · no connected devices · free forever on your machine
Free local install. Bring your own API keys; model usage is billed by your providers.
Team members
1 included
1
Workspaces
1 included
1
- Unlimited agents and chats
- Adaptive memory and shared workflows
- Skills, integrations, and browser automation
- Install on Mac or Windows
- Bring your own API keys
Lifetime dealLifetime
Solo Cloud
$149one-time
1 workspace · 2 team members · no connected devices
Bring your own API keys. Model usage billed by your providers.
Team members
2 included
2
Workspaces
1 included
1
- Unlimited agents and chats
- Adaptive memory and shared workflows
- Skills, integrations, and browser automation
- Always-on managed cloud computer
- Lifetime hosted access — pay once
Hosted by usMost popular
Trooper Cloud
$25/ month
2 team members included
Each workspace uses the selected tier ($25/mo). Additional members are $10/month.
Team members
2 included
2
Workspaces
1 included
1
- Unlimited agents and chats
- Adaptive memory and shared workflows
- Skills, integrations, and browser automation
- Multi-workspace support and unlimited connected devices
- Admin controls and team collaboration
Private deploymentCustom
Enterprise
Custom
Volume pricing and dedicated support
Self-hosted deployment with migration and custom agreements.
Team members
200 included
2
Workspaces
100 included
1
- Unlimited agents and chats
- Adaptive memory and shared workflows
- Skills, integrations, and browser automation
- Private VPC or on-prem deployment
- SSO, custom domains, and agreements
- Priority support with SLA
Self-installFree
Local Install
$0free forever
1 workspace · no connected devices · free forever on your machine
Free local install. Bring your own API keys; model usage is billed by your providers.
Team members
1 included
1
Workspaces
1 included
1
- Unlimited agents and chats
- Adaptive memory and shared workflows
- Skills, integrations, and browser automation
- Install on Mac or Windows
- Bring your own API keys
Lifetime dealLifetime
Solo Cloud
$149one-time
1 workspace · 2 team members · no connected devices
Bring your own API keys. Model usage billed by your providers.
Team members
2 included
2
Workspaces
1 included
1
- Unlimited agents and chats
- Adaptive memory and shared workflows
- Skills, integrations, and browser automation
- Always-on managed cloud computer
- Lifetime hosted access — pay once
Hosted by usMost popular
Trooper Cloud
$25/ month
2 team members included
Each workspace uses the selected tier ($25/mo). Additional members are $10/month.
Team members
2 included
2
Workspaces
1 included
1
- Unlimited agents and chats
- Adaptive memory and shared workflows
- Skills, integrations, and browser automation
- Multi-workspace support and unlimited connected devices
- Admin controls and team collaboration
Private deploymentCustom
Enterprise
Custom
Volume pricing and dedicated support
Self-hosted deployment with migration and custom agreements.
Team members
200 included
2
Workspaces
100 included
1
- Unlimited agents and chats
- Adaptive memory and shared workflows
- Skills, integrations, and browser automation
- Private VPC or on-prem deployment
- SSO, custom domains, and agreements
- Priority support with SLA
the dream.
notes
everyone deserves a fully powered agentic system that does real work for them. that power should not sit only in the hands of big corporations — so we built trooper for you, and made it free for anyone to use. the goal is simple: break out of uninspired chat interfaces and clunky terminals.
— vaibhav
@absurdfounderIntel brief.
Missing intel? Transmit your question to vaibhav@trooper.so.