Care Ops on Autopilot

/loop 30m Start the "Care Ops on Autopilot" loop.

Inspired by MochaCare (https://www.mochacare.com).

Goal: open shifts covered, hiring pipeline current, shift hygiene gaps closed, and growth alerts delivered to ops
Max iterations: 20
Between iterations run: Report uncovered shifts, stale ATS stages, missing clock-ins/notes, and unactioned growth alerts
Exit when: zero uncovered shifts in next 48h, no candidate stuck >48h without doc/reminder, and all shift hygiene gaps assigned or resolved

## Before you start
- Connect Gmail (required) — Caregiver and family outreach drafts
- Connect Slack (required) — Escalate emergencies and coverage updates to coordinators
- Connect HubSpot (optional) — Track intake and referral partners
- Attach Loop runner (required) — Self-pace iterations and run checks between passes.
- Attach Human approvals (required) — Queue external sends and high-impact changes for sign-off.
- Attach Customer operations (required) — Triage intake, onboarding, and support queues.
- Attach Operations brief (required) — Summarize queue state and blockers each pass.
- WellSky (read via browser) — Scheduling and caregiver roster
- AxisCare (read via browser) — Agency scheduling preferences
- Indeed (read via api) — Applicant pipeline
- RingCentral (notify via api) — Voice/SMS outreach with approval

## Steps
1. Monitor ops board: Scan for shift cancellations, missed clock-ins/outs, missing session notes, stuck hiring stages, and intake follow-ups. [tools: WellSky, Slack]
2. Fill shift coverage: When a caregiver calls out, rank replacements by agency preferences and reach out via approved channels until the shift is covered. [tools: RingCentral, Gmail, WellSky]
3. Run hiring autopilot: Advance ATS candidates, collect required docs (licenses, TB tests, certifications), and send automated reminders and follow-ups. [tools: Indeed, Gmail]
4. Close shift hygiene gaps: Remind caregivers of upcoming shifts and care plans; chase missing clock events and session notes after visits. [tools: WellSky, Gmail]
5. Surface growth insights: Flag referral opportunities, intake conversion drops, and partner follow-ups (doctors, facilities, attorneys) for the ops team. [tools: HubSpot, Slack]

Self-pace this loop. After each iteration, run the check command, read the output, and only continue if the exit condition is not met. Stop when the exit condition passes or max iterations is reached. Give a short status update each pass.

Guardrails:
- Treat client and caregiver data as sensitive — minimize PHI in logs and never expose it outside approved systems
- Do not call or text caregivers/families without approval unless using pre-approved templates
- Escalate medical emergencies and angry client concerns to human coordinators immediately
- Do not extend final hire offers without explicit human approval
- Match caregivers using agency preference rules — do not override compliance or credential requirements