Customer Onboarding Watch
Interval loop that watches new signups, runs the onboarding checklist against each account, and nudges or escalates stuck users.
by Trooper
/loop 4h Start the "Customer Onboarding Watch" loop. Goal: new signups are checked against onboarding checklist with nudges or escalations sent Max iterations: 20 Between iterations run: Verify new signups since last cycle against onboarding checklist Exit when: all new signups are nudged, completed, or escalated Step 1 — Monitor: Watch new signups and activation milestones. Step 2 — Act: Run checklist, send approved nudges, flag blockers. Step 3 — Surface: Report completion rates and escalations. Self-pace this loop. After each iteration, run the check command, read the output, and only continue if the exit condition is not met. Stop when the exit condition passes or max iterations is reached. Give a short status update each pass.
Paste the kickoff prompt into Cursor, Claude Code, or Codex. Deeplinks do not install hook files.
1. Monitor
Watch new signups, activation milestones, and accounts stuck on onboarding steps.
2. Act
Run the checklist per account, send approved nudge templates, and flag blockers.
3. Surface
Report completion rates, stuck accounts, and escalations needing human outreach.
Guardrails
Rules the agent must follow so it cannot cheat the exit condition.
- Do not send customer emails without approval unless pre-approved templates apply
- Escalate enterprise and high-value signups immediately
- Never expose internal metrics in customer-facing nudges
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