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[01]Integration brief

HelpdeskAI agent for Helpdesk

Connect HelpdeskAll plugins

Why teams connect Helpdesk

Trooper agents connect to Helpdesk through secure OAuth or API credentials synced to your private OpenClaw server.

Connect Helpdesk through Composio.

Every action runs as a traced ticket on the unified board. Combine Helpdesk with GitHub, Gmail, Slack, and 1,000+ other plugins in multi-agent workflows.

Autonomous execution

Trooper agents call Helpdesk APIs directly — search, read, write, and report back on traced tickets.

Approval gates

Sensitive writes wait for your authorization. Agents propose; you approve; the system executes.

Multi-agent workflows

Combine Helpdesk with GitHub, Gmail, Slack, and 1,000+ plugins on one OpenClaw-powered board.

Helpdesk on autopilot.

Event triggers, bi-directional sync, and notify paths — Helpdesk connected to Trooper playbooks.

Webhook event
Trigger
Event received
Normalize payload
Enrich context
Helpdesk record
Process gate
Duplicate events< 0.2%

What agents do with Helpdesk

Search and summarize

Agent queries Helpdesk for context before drafting a response or next action.

Create and update records

Write back to Helpdesk with traced changes and human approval on sensitive ops.

Cross-tool workflows

Chain Helpdesk with email, CRM, or code tools in a single multi-step mission.

Connect Helpdesk

Credentials save to your private AI server and sync to OpenClaw. Configure in Settings → Plugins after deploy.

  1. 01

    Deploy a Trooper unit at app.trooper.so

  2. 02

    Open Settings → Plugins and connect Helpdesk via OAuth or API key

  3. 03

    Assign the Helpdesk plugin to the right agent on your roster

  4. 04

    Delegate a task from Slack, chat, or the unified task board